6318 E. Rochelle St Mesa, AZ 85215

FAQ'S

What are your fees?

Our fees are reasonable and competitive with other similar Home-Care companies. Fees are based on an hourly flat rate". If providing a live-in caregiver those rates vary depending on the experience of our caregiver and the healthcare needs of the client. We bill you on a bi-weekly basis. Invoices are generated on the first and sixteenth of each month and are due upon receipt.

Assisted Home Care will assist by referring you to the Arizona Health Care Cost Containment System (AHCCCS), Arizona's Long-Term -Care System for low-income individuals. (AHCCCS) is Arizona's alternative to Medicaid and is available to assist those individuals who no longer have the ability to pay healthcare fees when funds and other assets are depleted. We refer some individuals that served in the military,to the VA Aid and Attendance program, as well.

Assisted Home Care will assist you with the application process and work closely with representatives to ensure that your application is completed in a timely manner.

There are no long-term contracts. Our contract is a month-to-month contract. We require an up-front deposit based on the estimated hours we will be providing during a two-week period of time.

It depends on the policy but in most cases Long-Term-Care policies cover "In-Home", Home-Care services. We will review your policy and discuss coverage with your insurance underwriter if requested.

No, you will not have to move out of your home. We provide all "levels of services" to the individuals we serve. We work closely with, and refer you to, Medicare Home Health companies and Hospice companies that provide services needed for the individual to remain in their home.

Yes, we provide you with a "Release of Liability" form allowing us to transport individuals to appointments. We require our employees to show evidence of liability insurance when using their own vehicle. If using our client's vehicle, we require proof of insurance from you.

Assisted Home Care has been in the Healthcare business for many years. Few companies have more "hands on" experience than we do. In addition to excellent quality care for our clients we pride ourselves in providing the best home-cooked meals and daily activities of any other company.

Matching the right caregivers with our clients is essential to our success. We communicate with our clients daily and listen to family members on an ongoing basis to evaluate "how we are doing". Caregivers and other personnel are carefully screened and selected through extensive background checks.